Shipping policy

Here’s a straightforward, ready-to-use basic shipping policy you can drop into your Shopify store. It covers the essentials for a clothes shop and keeps things clear for your customers.

Basic shipping policy for clothes store

• Processing time

  • Orders are typically processed within 1–2 business days after payment is received.

  • Orders placed on weekends or holidays will begin processing on the next business day.

• Shipping options and transit times

  • Standard Shipping: 3–7 business days for domestic orders within the United States.

  • Expedited Shipping: 2–3 business days for domestic orders.

  • International Shipping: 7–21 business days, depending on destination.

  • If you offer multiple methods, list each with a brief, realistic timeframe.

• Shipping costs

  • Provide a simple structure (e.g., flat rate, weight-based, or free shipping over a threshold).

  • Example: Free standard shipping on orders over $50. Otherwise, standard shipping is $5.95; expedited shipping is $12.95.

• Order tracking

  • A tracking number will be emailed once your order ships.

  • You can also track your order from the order status page.

• Shipping restrictions

  • We currently ship to the legal address on file for the order.

  • We may not ship to certain regions or may apply additional restrictions for some items; if a restriction affects your order, we will notify you.

• Address changes

  • Please verify your shipping address at checkout. Address changes are only possible before the order ships.

• Missing, damaged, or incorrect items

  • If you receive the wrong item, a damaged item, or an item is missing from your order, contact us within 14 days of delivery for help with replacements or refunds.

• Returns and exchanges (brief cross-reference)

  • Our returns policy applies to items eligible for return or exchange (unused, with tags, and purchased within a specific time frame). See our Returns page for details and deadlines.

• Contact for shipping questions

  • If you have questions about your shipment, please contact our support team at [support email] or [phone number].

Tips for tailoring to your store

• Keep numbers realistic for your carrier and region; adjust processing times if you have a high-volume warehouse.

• If you offer free shipping thresholds, clearly state the threshold amount and whether it applies to domestic or international orders.

• Add a short note about customs duties for international shipments if you ship abroad.

• Link directly to your full Returns & Exchanges policy and FAQ from the shipping policy page.

Illustration (example policy snippet)

• Processing time: Orders placed before 2 PM EST Monday–Friday are processed the same day; others are processed the next business day.

• Shipping methods: Standard (3–7 business days, free over $50), Express (1–3 business days), International (7–21 business days).

• Tracking: You’ll receive a tracking link by email once your order ships.

If you’d like, I can customize this with your exact shipping rates, thresholds, and any country or product-specific restrictions. I can also format it for Shopify’s pages and ensure it matches your store’s branding.